Tag Archives: customer service

Your Business: Who’s Driving?

Show of hands:   Who finds this quote highly relevant…and slightly convicting?  I had to put my hand down to continue typing this blog post, but suffice to say this thought by Ben Franklin hits the mark with me today. My … Continue reading

Posted in Biz Communications Tips, Business Ethics, Business Operations, Crisis Management, General Small Biz Buzz | Tagged , , , , , , | Leave a comment

Think Social Media Is a Panacea for Small Business? Get real!

751 LinkedIn connections. 1,443 Twitter followers. 410 Facebook friends. Those are my stats as of this morning.  Trust me, I know there are countless people whose numbers make mine sound limp.  And trust me again, I know the numbers don’t … Continue reading

Posted in Biz Communications Tips, General Small Biz Buzz, Small Business, Social Media & Online Mktg | Tagged , , , , , , , , | 1 Comment