Tag Archives: customer service

Your Business: Who’s Driving?

Posted on September 8, 2010 by Irene

Show of hands: Who finds this quote highly relevant…and slightly convicting? I had to put my hand down to continue typing this blog post, but suffice to say this thought by Ben Franklin hits the mark with me today. My … Continue reading →

Posted in Biz Communications Tips, Business Ethics, Business Operations, Crisis Management, General Small Biz Buzz | Tagged Benjamin Franklin, business operations, customer service, day spas, salons, small biz big time, Small Business | Leave a comment

Think Social Media Is a Panacea for Small Business? Get real!

Posted on November 4, 2009 by Irene

751 LinkedIn connections. 1,443 Twitter followers. 410 Facebook friends. Those are my stats as of this morning. Trust me, I know there are countless people whose numbers make mine sound limp. And trust me again, I know the numbers don’t … Continue reading →