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Tag Archives: Customer Relations
“It’s not about selling; it’s about conversation.” “Marketing is a series of conversations.” “Join the conversation.” “It’s the era of conversation marketing.” I read phrases like this all the time in the online banter about social media. Do a quick … Continue reading →
I recently took a road less traveled to meet up with two fellows who’ve launched a new business. I interviewed them for the next webisode of “Small Biz Big Time.” Scott and Joe want—and need—their business, Eco-Clean, to succeed, and … Continue reading →
I just got a hummingbird feeder. It’s my first one, and I’m not up to speed on hummingbird feeder protocol. When should I put it up? What’s the scoop on filling and cleaning? Where should I place it? I emailed … Continue reading →
When your neighborhood handyman gives you his web address and talks up his online promotion, you know something’s drastically changed in the marketing universe. It’ll never be the same “sell” again. And I gotta say, the handyman hit the nail … Continue reading →
Everybody knows the most successful small business owners are big thinkers. So how do you think big and stay focused? How do you identify new opportunities without redefining your brand? How do you make bold leaps yet stay grounded? Online marketing will help you answer those questions. Dive into social media and web-based communications, and I assure you, you will be motivated to define and constantly refine your brand. Continue reading →